Text-Em-ALL

The Adapt Text-Em-ALL Integration is used to send a mass telecommunications broadcast to selected candidate records.

If you are interested in integrating with Text-Em-ALL, please contact your Adapt Account Manager. For an overview of the integration, you can review this webinar.

Create a mass telecommunication broadcast

• The first step in the mass telecommunication process is to run a candidate search to locate records to be included in the broadcast.
• From the batch candidate activities workflow, the broadcast is created against the search result listing.

• After creating the broadcast record, the user will call the provided toll free number to record messages the candidate will receive either as a live answer or in a voice mail.

  

  Note: For additional details, refer Send Broadcast topic under Batch Activities > Candidates > Calls & Emails.

Viewing call results for mass telecommunication broadcast

• Once a broadcast is created and the messages recorded, Text-Em-ALL takes over the process and begins calling the candidates per the conditions specified in the workflow. i.e., time to call, number to call, survey response received.

• The user can access the broadcast record, to view and track the progress and results, via the candidate or job order record’s Mass Telecommunications segment.

  

• After accessing the record the results should be displayed. If they are not, click the update workflow option to refresh the recipient results list box.

  Note: For additional details please refer to the Candidate, Job Order and/or Additional Entities Mass Telecommunications topics.