QC Call records that you called a company rep to see how a position you placed with an employee was working out.

NOTE: The position must have been placed before selecting to perform the QC Call activity, as the activity requires an employee name.

NOTE: If you already have an unfinished QC Call activity outstanding, the system will warn you that you are entering a possible duplicate. Check the information on the grid presented. If the activity listed is a duplicate of the one being entered, click on the row displaying the activity and click OK. This allows you to edit the existing activity. If the activity listed is not a duplicate, click the Create New button. This allows you to create a new activity.

Recording a QC Call

NOTE: The following instructions take you step-by-step through the REQUIRED fields necessary to complete this activity. Since Record QC Call uses StaffSuite's generic activity window, other fields, which are not noted here, are accessible. For more information about all the fields on the window, click here.

1. In the How Performed field, use to record how you performed the activity (phone call, email, etc.).

2. In the Results field, use to record the outcome of the activity.

3. The Employee, Company, Company Rep, Order, and Position default automatically and are required for this activity. Company Rep can be changed by clicking and selecting a rep from the list provided.

4. The Performed By and Completed Date/Time field automatically default to the current user and the current date and time (but can be changed). Click to open a Look Up Staffing Service Rep dialog and find a different staffing service rep for the Performed By field.

5. Click OK to complete the activity.

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