Campaigns Grid

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The Campaigns Grid displays any search results involving campaign, either from the Quick Look Up, or from a search. Selecting an entry on the grid brings that record into currency.

Click here for more information on working in grids.

By double-clicking on a row in the grid, the Update Campaign window displays.

NOTE: While the grid can display more records, it is optimized to display 1000 rows.

Click here to return to the Campaign Look Up main topic page.

Campaign Name

The name of the campaign.

 

 

Campaign Scheduled Date/Time

The date and time you entered in the Date/Time for Text Call field when creating the campaign.

 

 

Status

Current status of the campaign (same as the Status field on the Create/Update Campaign window). The status is supplied by Call-Em-All.

 

 

Total in Campaign

Total number of employees included in the campaign.

 

 

# of Completed Calls

Indicates the number of calls that the system was able to perform. For example, if you had 10 employees on a campaign and 4 calls found a live person, 3 calls went unanswered and 3 calls were not attempted because the area code was not valid, this column would display "7" (4 calls to a live person + 3 calls that went unanswered).

 

 

# of Live Answer Calls

Indicates the number of times calls were answered by an employee (e.g., not a busy signal, no voice mail, etc.).

 

 

# of Voice Mail Calls

Indicates the number of times calls were sent to voice mail.

 

 

# of Busy/No Answer Calls

Indicates the number of times calls resulted in a busy signal or went unanswered.

 

 

# of Invalid Number Calls

Indicates the number of times calls were cancelled due to the number being invalid (e.g. area code does not exist).

 

 

Branch

Default branch of the staffing service representative who created the campaign.

 

 

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