Change Customer Status

Operations > Company Basic Window > Customer Icon

How to Use OnLine Help

Change Customer Status tracks the company's status with you. This status is based on their usage of your services and their current status is displayed on the Company Basic window.

Changing Customer Status

  1. In the Change Status To field, use to select what you want the new Customer Status to be. The options on the list were added during the Management Planning Session for your staffing service and can only be edited by Bond-US Customer Support.

  2. In the Explanation field, use to record the reason that you are changing the Customer Status. The options on the list were added during the Management Planning Session for your staffing service and can only be edited by Bond-US Customer Support.

  3. In the Notes field, type any comments about the activity (optional). Click the  icon to expand the field in a re-sizable dialog where you can enter and view all your text and use spell checking. Click here for more information about the re-sizable dialog and spell checking.

  4. The Performed By and Date/Time fields default to the current user and current date/time once the required fields are completed, but can be changed. The Performed By field indicates the staffing service rep that completed the activity. To change the field, click to open a Look Up Staffing Service Rep dialog and find a different staffing service rep for the Performed By field. The Date/Time field indicates the date/time of the activity. You can change this field (in case you were recording the activity several days after the actual completion) by clicking and selecting a new date. For more information on using StaffSuite's calendar, click here.

  5. Click OK to complete the activity.

Related Topics: